Privacy and Personal Data Protection

Santorini View (website of ATLANTIS SOFTWARE P.C.) (collectively, "we" or "us") is committed to the privacy and security of site users/customers and this statement outlines existing practices. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Santorini View may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The website observes the national and communal law on the protection of personal data. The data that are stated and observed, as well as any other data, are not disclosed to third parties, are not publicly available and are not exploited in any way, except for the uses relating to the fulfillment of the terms and obligations, the information of visitors/users, the smooth operation of the website and the effective communication between us and our visitors/users. Only in the case that there is the visitors’/users’ explicit consent and/or it is required by law, whether by a court’s decision and/or by another state authority’s decision, the visitors’/users’ personal information can be publicly available and disclosed. By communicating through the site, visitors/users can delete any personal data retained by the website at any time, easily and free of charge. We disclaim any liability for the privacy policy of advertisers at our site and third parties to whom references are made.

We provide the site and various related services (collectively, the "site") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Privacy Policy"), as well as any other written agreement between us and you. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms and Conditions. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions.

Information Security and Transactions
We work diligently to protect the security of your personal information. All transactions occur through our secure Web Server. We protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Any time you book or buy using a credit card your details are encrypted and secure. Our DigiCert SSL Certificate protects your privacy and sensitive information with the highest possible level of security.
Use of Website Visitor/Customer information
We do not sell or rent your personal information to third parties.
Website Visitors and Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help our site identify and track visitors, their usage of our website, and their website access preferences. Our visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, but the drawback is that certain features of our website may not function properly without the aid of cookies. Please note that cookies do not give our site access to visitors’ computer or other personal information about him/her other than that which he/she decides to share with them (Our site does not collect personal data when using cookies).

Necessary services are essential for core functions such as navigating the page or accessing secure areas. The website cannot function properly without these cookies.

Application Description
Santorini View Santorini View uses cookies for the below functionalities:
  • a. Store the user's input regarding cookie preferences.
  • b. On the tour pages, save the date selected by the user to ensure it is remembered.
  • c. On the hotels/rooms pages, store the chosen date, number of people, and the number of rooms selected, for future reference.
  • d. Record and store the user's chosen favorite items.
  • e. Capture and store the user's selected compared items.
  • f. An authorization cookie is used for the login process.
  • g. During user navigation on the site, we save information on the last eight products viewed, which are on display at the bottom of each page. This data is anonymous and not stored on the server.
  • h. We store the user's chosen currency information.
  • i. We save the affiliator ID of a partner website to mark that a reservation is linked to that specific website. This cookie is used to identify traffic from Santorini View partners.
  • j. We store a tracking cookie when you click on an ad from our partner advertisers, to monitor the performance of the ads.
  • k. We keep the chosen temperature metric for display on the website.
  • l. We save a cookie if you have started a chat conversation to keep it open, even outside of working hours.
YouTube IFrame Player API The YouTube IFrame player API lets you embed a YouTube video player on your website and control the player using JavaScript.
Recaptcha reCAPTCHA is a security service by Google that distinguishes humans from bots, protecting websites from spam and automated abuse.
Azure Azure CDN and Azure load balancer is using cookies to maintain the user to the same server.
Stripe Stripe is using cookies for Fraud Prevention and Detection, Security and Functionality.
Analytics services serve to improve the performance and functionality of this website by collecting and reporting information anonymously.

Application Description
Google Analytics Google Analytics allow website owners to measure how users interact with content on their site.
Google Tag Manager Google Tag Manager assists the website owners in deploying secure tracking tools.
Facebook Facebook pixel configuration scripts for tracking events.
Marketing services are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Application Description
Facebook Pixels Facebook Pixels improves your experience by showing ads that are more relevant to you.
Google Ads Tracking for Google Ads attribution. Display tailored diplsay advertsmnets on third party websites.

Gathering of Customer information
We collect and treat the customer’s personal data in order to manage the relationship between our site and the customer before, during and after the tourist activity, manage the booking of tours and travels, transmit his/her personal data in relation to the bank account and/or credit card to end service providers, process his/her personal data for marketing operations, promote brands and gain a better understanding of the customer’s requirements and wishes, manage claims and/or complaints, manage the data internally for creating a list of customers having behaved inappropriately during the tourist packages, adapt the products and services of our site to better meet the customer’s requirements and inform the customer of any special offers and any new services created by us (Newsletters).

That being said, the customer’s personal data is regarded as confidential and therefore will not be revealed to any third party company, other than our supplier(s) and, only if legally required, to the corresponding authorities of Greece.

Tour bookings
The visitor can browse our site without giving any personal information. Personal data (such as name, address, e-mail, etc.) will be requested only if the customer makes a booking, a pre-booking or a subscription to the newsletter.

This personal information may be passed on to other suppliers of your travel arrangements (tour operators) in addition to public authorities, security and credit checking organizations or payment gateways, and otherwise as permitted or required by law in Greece.

For every money transaction you realize, you are automatically transferred to a secure bank environment or PayPal payment gateway. Our company does not request or store any information of economic nature.

Links to Third Party Sites
This Privacy Policy only applies to information collected by us. This Privacy Policy does not apply to the practices of companies that we do not own or control, or employees that we do not manage. The website contains links to third party websites. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. We encourage you to read such privacy policies of any third-party sites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your personally-identifying information, and we and our affiliates shall not be liable for wrongful use or disclosure of your personally-identifying information by any third party.
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